Make sure the workspace is available in InsightConnect.Make sure you have the Rapid7 InsightConnect Slack app in your organization’s workspace.With Slack ChatOps, you can trigger workflows by mentioning the Rapid7 InsightConnect Slack app with match parameters in the message or by mentioning the app in specified channels. How it WorksĬhatOps triggers listen for predetermined chat behavior in your preferred chat environment. This allows your teams to quickly and easily perform security tasks without having to navigate away from Slack.īefore configuring the trigger in InsightConnect, you’ll first need to configure Slack for ChatOps to make sure Slack and InsightConnect communicate correctly. Designate someone to give final approvals, and when that person hits the Approve this question? button, the workflow will post the question to your public #all-hands-events channel along with who asked it.InsightConnect ChatOps triggers allow you to use Slack messages to run workflows and create jobs. Reviewers can discuss them in a Slack thread on each question, or quickly vote using □ and □ emoji reactions from the group. In the private channel, invite a select group of people to review submissions. You'll use the Include a button? option in Workflow Builder to add an approval step. Next, the contents of their question will be sent to a private channel instead of the main public one (in this case, let's say to #all-hands-backstage). Once submitted, the workflow will send them a quick DM to thank them for taking the time to ask a question. There, participants can hit the small shortcut button in the Slack message area, which will bring up a form where they can submit their question. Let's say you've got an #all-hands-events channel where participants on your live video stream can post messages about any issues with video playback or sound and ask questions. But if you're at a larger company and want your internal communications team to review and approve the best ones, you can do that with Workflow Builder as well. In the previous example, every question from a team member will appear in a channel instantly. Workflow Builder method #2: Take questions from a shortcut button that posts to a private channel, then approve and send the best ones to the public channel for all to see You can download this question template if you'd like to try it yourself. Let's walk through how each of these is created. These examples will take about 15-30 minutes to set up, but once they're up and running, you can save several minutes each time they're run-forever. Let employees suggest new product featuresĪdd a new deal to several apps at once (with Zapier) Gather customer stories from anyone in your company Host a Q&A or AMA (often at an all-hands meeting)Ĭreate a self-serve legal approval process Here are a few examples of workflows in Slack, including downloadable versions of them for you to use on your own (click Import from within Workflow Builder to upload the files). That may sound limited in scope, but there are a lot of automations you can build with those simple tools to keep your processes running smoothly. Learn more about webhooks.įrom there, each workflow is built either by sending messages or asking users to fill out forms. It involves launching workflows when something happens on another server, like getting a new customer or sale that reports into a #sales channel. This is an advanced option, usually involving some programming. If the basic Slack reminders system isn't enough for your needs, you can use a workflow to send a message to a channel at very precise times in the future. You can specify a specific emoji in a specific channel that launches a workflow, which you can use to mark things complete or ask people to volunteer for things-all with an emoji to start. Any time someone joins a channel, you can launch an input form-or, more common, send them a message explaining important things about the channel they just joined.Įmoji reaction. Once you click it, you'll see a menu item for your workflow. This adds a little blue lighting bolt icon to the buttons in the Slack message composer. There are five options to trigger a Slack workflow:
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